Generative AI in Insurance: Claims Use Cases

AI has been helping insurers improve efficiency across their workflows for years, but generative AI is presenting new ways to accelerate processes and strengthen business outcomes.

In claims, for example, AI has been used to automate parts of the claims management process, making it more efficient. But generative AI is offering further opportunities for insurers to visualize outcomes. ValueMomentum has compiled some key generative AI in claims use cases for insurers to look into.

This infographic covers:

• Key use cases for generative AI in claims
• The business benefits of each use case