Improving the Insurance Experience

Insurers are embracing cognitive technologies to automate complex core business processes, end-to-end. Technologies such as AI is enabling insurers to empower employees, agents, and partners to enhance customer experience with automated personalized services and faster turnaround time for claims settlement and risk-based underwriting. Furthermore, technology-enabled automation solutions and capabilities are helping insurance firms to achieve process optimization, operational efficiencies, and product innovation.

Everest Reinsurance built a platform to automate its business processes across several departments by leveraging AI-enabled technologies in a multi-cloud environment. This innovative initiative enabled Everest to establish straight-through processing of submissions and indexing of claims correspondence, including First Notice of Loss (FNOL), which resulted in better customer service, operational efficiency, and enhanced data quality.

Join us in this webinar featuring Sandeep Bajaj, CIO (Reinsurance) & Chief Digital Officer at Everest Reinsurance, Mitch Wein, VP of Research and Consulting at Novarica, and Vinod Paidimarry, Vice President and Head of Digital & Cloud practice at ValueMomentum to learn:

• Applications of cognitive technologies in insurance
• Areas where AI-enabled automation is being leveraged
• How to redefine value propositions across business processes
• Tips and best practices to efficiently utilize emerging technologies